Medical Office

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Get In Touch

Have questions about medical equipment supply or international linkages? Our team in Kigali is ready to assist you.

Call Us

+250 788 000 000

+250 788 111 111

Email Us

info@biotechmedical.rw

sales@biotechmedical.rw

Visit Office

KN 5 Rd, Kigali

Rwanda

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Frequently Asked Questions

BMS Ltd-Rwanda Support Center

Equipment & Supply

Do you provide installation and training?

Yes. For all major diagnostic and imaging equipment, BMS Ltd-Rwanda provides professional on-site installation and comprehensive staff training.

What is the warranty period on medical devices?

Most our premium equipment comes with a standard 12-to-24 month manufacturer warranty, with optional extended service contracts available.

International Linkage

How long does it take to get a treatment quote?

Once we receive your full medical reports, our international partner hospitals typically provide a detailed cost estimate within 48 to 72 hours.

Do you assist with Medical Visas?

Absolutely. Our concierge team handles the invitation letters from hospitals and assists with the entire visa application process for the patient and attendants.

Still have a specific question?

Our help desk is available Monday - Friday, 8:00 AM to 6:00 PM.

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